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FAQ
Everything you need to know about ordering, shipping and our service.
ORDERING
How do I place an order?
Fill out the order form with your details and preferred pair. We'll contact you within 12 hours to confirm your order.
How will I be contacted?
We contact customers through Instagram DM's.
What happens after I submit the form?
We'll confirm your pair, provide payment details and begin processing your order.
SHIPPING
Do you ship worldwide?
Yes, we offer free worldwide shipping on all orders.
How long does shipping take?
Orders are processed same day as order purchase. Shipping takes 7-10 business days.
Will I receive tracking?
Yes, tracking details will be provided once your order has been shipped.
Is shipping really free?
Yes, 100% free worldwide shipping, always.
PAYMENTS
What payment methods do you accept?
We currently accept PAYID and bank transfer.
SUPPORT
How fast do you reply?
We aim to reply to all messages and orders within 12 hours.
When do I pay?
Can I contact you before ordering?
Payment is made after you recieve order confirmation and payment details from up.
Absolutely! Feel free to message us anytime on Instagram if you have any questions.
Is payment secure?
Yes, your payment is secure. We only provide payment details after your order in confirmed.
What if i have another question?
DM us on Instagram and we will be happy to help.
Still need help?
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